2020 Nonprofit Trend Report: Summary of Findings As challenges grow, nonprofits need to grow, too 69% of nonprofits say the demand for transparency regarding funding has increase74% of nonprofits report that constituents’ desire to participate in their organization’s work has increased over the last five years75% of nonprofits reported an increase in demand for programs Technology is key to success, but challenges remain 93% state lack of IT or technical staff is a challenge to their organization’s adoption of new technologies 85% of nonprofits surveyed said technology is the key to the success of their organizations 75% of respondents say that how to measure and report data is a challenge Nonprofits are using technology, but adoption and success varies 91% have a core CRM or are planning to use one, yet less than one-third of development teams use mobile for staff or constituent experience 85% use insights from their marketing and engagement data to target outreach and social media, website, and advertising are the top three focus areas 85% believe that technology can replace a lot of the manual tasks that take them away from delivering services...