Nokia Makes The List For Top 15 Most Hated American Companies In 2010
Nokia was included because its reputation in terms of quality has dropped, and they’ve received the worst grades in JD Power’s 2010 Mobile Phone and Smartphone ratings. Only Palm did worse in the rating. Ease of operation, design and how satisfied the customers were taken into account. The lesson here? Well as I read this I was reminded how important it is to listen to the consumer and keep pace....